Skip to main content
Menu
Book Exam
Directions
Insurance
owl-eye-drk-hero-2
Home » What's New » Visiting Your Optometrist During COVID-19

Visiting Your Optometrist During COVID-19

coronavirus-image_640

Is your eye doctor's appointment coming up? Are you worried about going to the eye clinic during the new coronavirus (COVID-19) pandemic? Rest assured, keeping our patients and staff are safe is our top priority. 

We anticipate that this outbreak will continue for a while, and do not want our patients to neglect their eye care needs during this critical time. Our optometric clinic is prudent and has adopted specific measures to protect our patients and staff from potential exposure to COVID-19 during this time of uncertainty. 

That said, guidelines for slowing the spread of this epidemic are rapidly changing. Please pay close to attention to local regulatory changes to get the most up-to-date information on whether practices can still remain open/ accept non-emergency cases. 

Here Are the Precautions Our Eye Clinic Is Taking to Limit COVID-19: 

We employ a strict office policy that mandates that all eye doctors, opticians, office staff, and patients not enter if they are feeling unwell or have a fever, cough, sore throat, runny nose, shortness of breath, or have been exposed to a known case of COVID-19 or traveled outside of the country within the last 14 days.

The staff may ask you to wait outside rather than in the waiting area in order to protect yourself and others from any circulating germs. Furthermore, we are trying to schedule our appointments in such a way that our waiting room remains as empty as possible.

During your eye exam: 

  • The eye doctor may use a special plastic barrier called a slit-lamp breath shield to block the exchange of breath between patient and doctor. 
  • The optometrist may wear a mask with a plastic shield over the eyes. 
  • The practitioner will wait for your slit-lamp eye exam to be over before speaking with you or answering any questions you may have. 
  • We sanitize all equipment and patient contact surfaces after every use and at the end of the day. 
  • We sanitize all surfaces and equipment (front desk counters, telephones, pens, door handles, waiting room chairs) with antibacterial wipes. 
  • All staff members wash their hands after contact with each patient and throughout the day.
  • Our office is equipped with several sanitizing stations.
  • We request that patients sanitize their hands prior to and after trying on frames. We also make sure to clean frames that have come into contact with patients with soap and hot water.
  • If we don’t shake hands with our patients during this time, please don’t take it personally.

Please call Prairie Vision at 780-842-6123 with any questions or concerns you may have. If you feel it's best for you or a member of your family to reschedule your appointment, we encourage you to do so.

To stay abreast of the coronavirus pandemic, please visit the following official health organizations:

  • Centers for Disease Control & Prevention (CDC) at www.CDC.gov
  • World Health Organization (WHO) at www.WHO.int 

Thank you and stay safe!  

x

Dear Patients/Colleagues/Family/Friends

It is at this time we must inform you of our office closure. Our office is still available to address medically necessary ocular appointments to assist in reducing visits to the Emergency Room, this includes:

– eye injuries or something in your eye

– sudden or unexplained vision loss or decrease in vision

– unexplained eye pain

– new onset of flashes or floaters in your vision

– breakage of glasses that are needed to meet driving requirements

Patients will be seen by appointment only.

To make an appointment please call the on call Optometrist at 780-842-0650 after today.

If you have been scheduled for a routine eye exam between March 20 – April 3rd your appointment has been cancelled, you will have received a communication on March 19 via your preferred method. If you are scheduled for a medically necessary appointment you will still be seen, we will be in contact with you shortly to confirm date and time.

We thank you all for your patience as we work through this trying time and look forward to serving you once again in the future. Continue to check out website, Facebook and Instagram account for updates of when we will reopen.